Mediacom Downdetector (2024)

FAQs

How do I check my Mediacom outage in my area? ›

If you're having connection issues, you can troubleshoot your internet connection by following these steps: Check for Outages in Your Area Using the Mediacom Mobile Care app or Texting 66554.

User reports indicate no current problems at Mediacom

Mediacom is a cable provider that offers television, broadband internet and phone service to individuals and businesses. Mediacom offers service in 22 states.

The number of devices connected to your WiFi can potentially impact the speed of your connection. If you have multiple devices that are streaming for example, and you have devices running cameras or video conferencing all at the same time, it will at some point affect your home network performance.

Downdetector is where people go when services don't work

Downdetector helps people all over the world understand disruptions to vital services such as the internet, social media, web hosting platforms, banks, games, entertainment, and more.

Check your internet providers' social media accounts, as sometimes companies will use these platforms to post information about outages and planned works. Still nothing? Also check its website or app (you may have to log in to your account first, so keep your details handy).

There could be a number of factors that affect your internet connection. First, and most likely, is issues with your equipment. Restarting your modem/router will often resolve the issue. Other reasons why your internet may keep going out include inadequate speeds, network congestion and inclement weather.

Leading cable and satellite TV providers in the Des Moines metro are losing subscribers. Fast. Company-wide, Dish Network lost 583,000 pay-TV subscribers in 2021. Mediacom lost 71,000.

Mediacom TV and home phone plans are only available if you bundle with internet.

Why is my Wi-Fi so slow all of a sudden? Some common reasons are that you're too far away from the router, your bandwidth is low, there's an issue with the device you're using, you need to update your network drivers, or there are too many devices connected to the network and they're streaming or using lots of data.

Does Mediacom throttle the internet? ›

Throttling: Mediacom does not degrade or impair access to lawful internet traffic on the basis of content, application, service, user, or use of a non-harmful device.

While Down detector is undoubtedly a useful tool, it also has its limitations. It heavily relies on user-generated reports, which may not always be accurate or timely. As users self-report outages, there is potential for misidentification or exaggeration of internet disruptions.

Downdetector is an independently owned and operated by Ookla, LLC. Downdetector spawned from the notion that existing solutions did a poor job at informing the public. People who are affected by an on outage typically turn to their provider or the media for updates, but in fact they know best if there are any issues.

Please call us at 1-800-611-1911 so we can assist you. If you received a notification from us about an outage in your area, enter your Outage Number above. You can find it on your notification. With a bit more information, we can help you retrieve more accurate outage data for your location.

Select the Start button, then type settings. Select Settings > Network & internet. The status of your network connection will appear at the top. Windows 10 lets you quickly check your network connection status.

You can use a site like downdetector.com to see if anyone else is having connection issues in your area. Many ISPs also have outage alerts via their websites and apps. Of course, you could always just call your ISP to find out if there's an outage.

To see if there are any mobile phone or Verizon Home Internet (5G Home or LTE Home) network outages in your area, visit our Check network status page. Verizon Fios Home Internet and TV customers can visit our residential Service outage information page.